How do I add money? / How do I top up my wallet? / How do I top up my FRiENDi PAY account?

Click on the "Add money" icon on the home screen of your app, enter the amount , enter card details & you will receive a confirmation that money has been added...read more

What are the types of payment cards you accept?

We accept mada cards on the app. You can also visit a FRiENDi PAY Sales Agent and use your salary card, mada or credit card. Only Saudi issued cards are accepted...read more

What if I do not want to use the card I added?

You can add new cards in the app...read more

How do I know my payment card is secure?

We use industry leading security standards to secure your card like 3D secure using 2FA (Two Factor Authentication i.e. login and OTP) ...read more

Can I use Salary card to add money in the app?

Can I use Salary card to add money in the app?...read more

Can I use Salary card to add money from FRiENDi agent?

Yes, you can use your salary card to add money from FRiENDi agent...read more

Can I use credit card to add money ?

Yes, you can use a credit card to add money through the app or a Sales Agent...read more

Is there any fees in adding money?

No, there is no fees in adding money...read more

No, there is no fees in adding money

The maximum is SAR 20,000 per month...read more

How much is the minimum amount I can add to my wallet?

There is no minimum amount...read more

How can I sign into the Friendi Pay app?

You can sign into the app once you have completed the registration process. Log into the app, using your registered phone number....read more

How do I add a receiver?

Click on the 'Add Receiver' icon on the home screen of the app, enter all the details of the person who will receive your transfer (Country, Type of customer, Bank Account Details, Name, etc). Cash-Over-The-Counter is allowed for selected banks and destination...read more

What is cash over the counter (COC)?

Cash over the counter is a way of receiving the money where the receiver does not need a bank account, but only to prove their identity at the destination bank...read more

What is an IBAN?

Cash over the counter is a way of receiving the money where the receiver does not need a bank account, but only to prove their identity at the destination bank...read more

What are the latest offers?

Download and log in to the app to find out our latest offers or visit our website: www.friendipay.sa...read more

What is the benefit of using the Friendi Pay app vs. other apps?

The app is very simple to use
We provide friendly customer care service
We have easy to understand “how to use” step by step short video guides available in multiple languages on our website: www.friendipay.sa and social media...read more

How can I sign into the Friendi Pay app?

You can sign into the app once you have completed the registration process. Log into the app, using your registered phone number....read more

How can I sign into the Friendi Pay app?

You can sign into the app once you have completed the registration process. Log into the app, using your registered phone number....read more

What is Friendi Pay?

Friendi Pay is an app to make an international transfer from Saudi Arabia to various countries with your phone from anywhere and at any time..read more

How can I use FRiENDi PAY? / How do I download the App? / How do I register in the App? / Where can I get the app?

It's very easy. Here is how:
1 - Download the app from your phone’s app store
2 - Register with your information
3 - Add receiver details
4 - Add & make an international transfer via Saudi issued Mada debit card

You are ready to use the Friendi Pay app..read more

Can I open a Friendi Pay account without being a Friendi customer?

(Coming soon) Yes, you can open a Friendi Pay account without being a Friendi customer...read more

Are there any fees to open a Friendi Pay account with the app?

No, there is no fees to open a Friendi Pay account...read more

Why are the maps (ATM or agent) not working?

Please ensure to allow location access permission to the app...read more

What are the working days and hours for an agent?

Everyday From 4pm to 11pm ...read more

What are the working days and hours for an agent?

Everyday From 4pm to 11pm ...read more